zh887 Privacy Policy

01 Who We Are

zh887 is an online casino and sports betting platform operating at zh887.ws, serving players across Pakistan with cricket betting markets, slot games, live casino tables, and related services. For the purposes of this Privacy Policy, zh887 acts as the data controller in respect of personal data collected through the platform.

As data controller, zh887 determines the purposes for which your personal data is processed and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently in accordance with applicable data protection standards. If you have any questions about how zh887 handles your personal data, please refer to the contact details in Section 14 of this Policy.

02 Data We Collect

2.1 Registration Data

When you create a zh887 account, we collect the following information that you provide directly:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Residential address, including city (e.g., Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi)
• Pakistani mobile telephone number
• Email address
• Chosen username and encrypted account password
• Preferred currency (PKR)

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) and anti-money laundering obligations, zh887 may additionally request and retain:

• Copies of government-issued photo identification (CNIC, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or official correspondence)
• Selfie or liveness verification image for identity matching purposes
• Source of funds documentation for transactions above applicable thresholds
• Payment method verification screenshots (e.g., JazzCash or EasyPaisa wallet)

2.3 Financial Transaction Data

zh887 records all deposit and withdrawal transactions associated with your account. This includes transaction amounts in PKR, timestamps, payment method type (e.g., JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, Visa/Mastercard), transaction reference numbers, and processing status. zh887 does not store full card numbers or mobile wallet PINs — payment processing is handled by PCI-DSS compliant payment processors.

2.4 Betting & Gaming Activity Data

zh887 maintains a full record of your betting and gaming history on the platform, including: sports betting selections and stakes, casino and slot game sessions, bet outcomes, bonus usage, and responsible gaming tool activations. This data is used to operate your account, comply with regulatory obligations, and provide personalised responsible gaming interventions where appropriate.

2.5 Technical & Device Data

When you access zh887, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, referring URL, pages visited on zh887, session duration, and approximate geographic location derived from IP. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

2.6 Communications Data

If you contact zh887's customer support team via live chat, email, or any other channel, we retain records of those communications including the content of messages, timestamps, and the support agent's responses. This data is used for quality assurance, dispute resolution, and to maintain a record of any commitments made by zh887 to you.

03 How We Use Your Data

zh887 uses the personal data described in Section 2 for the following specific purposes:

Purpose	Data Used	Legal Basis
Creating and managing your zh887 account	Registration data, KYC data	Contract performance
Processing deposits and withdrawals in PKR	Financial transaction data, KYC data	Contract performance
Age verification (21+ compliance)	Date of birth, KYC documents	Legal obligation
Anti-money laundering checks	Transaction data, KYC data, source of funds	Legal obligation
Fraud prevention and account security	Technical data, transaction data	Legitimate interest
Responsible gaming monitoring and interventions	Gaming activity data, registration data	Legal obligation / legitimate interest
Customer support and dispute resolution	Communications data, account data	Contract performance
Sending account and transactional notifications	Email address, mobile number	Contract performance
Sending promotional communications (where opted in)	Email address, gaming preferences	Consent
Platform analytics and performance improvement	Technical data, anonymised usage data	Legitimate interest

04 Legal Basis for Processing

zh887 processes your personal data on one or more of the following legal bases, as applicable to each processing activity:

• Contract Performance: Processing is necessary to fulfil zh887's contractual obligations to you under the Terms and Conditions, including account management and payment processing.
• Legal Obligation: Processing is required for zh887 to comply with applicable laws and regulations, including age verification, anti-money laundering, and responsible gaming obligations.
• Legitimate Interest: Processing is necessary for zh887's legitimate business interests, such as fraud prevention, security monitoring, and platform improvement, provided these interests are not overridden by your rights.
• Consent: Where zh887 processes your data based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.

05 Cookies & Tracking Technologies

5.1 What Cookies zh887 Uses

zh887 uses cookies and similar tracking technologies on the zh887.ws platform. Cookies are small text files stored on your device that help zh887 recognise returning players, maintain session states, and analyse platform usage. The types of cookies zh887 uses are as follows:

• Strictly Necessary Cookies: Required for core platform functionality, including keeping you logged in to your zh887 account and maintaining your session during betting activity. These cannot be disabled.
• Performance & Analytics Cookies: Used to understand how players interact with zh887, which pages are visited most, and where technical issues arise. Data is aggregated and anonymised.
• Functional Cookies: Remember your preferences such as language settings, preferred sports markets, and display options to improve your zh887 experience.
• Security Cookies: Help zh887 detect and prevent fraudulent access, bot activity, and account takeover attempts.

06 Third-Party Data Sharing

zh887 does not sell, rent, or share your personal data with third parties for their own marketing or commercial use. zh887 shares personal data with third parties only in the following defined circumstances:

• Payment Processors: zh887 shares transaction data with payment service providers (including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and card networks) solely to process your deposits and withdrawals. These providers are contractually bound to handle your data securely.
• Identity Verification Providers: KYC document data is shared with regulated identity verification service providers to comply with age verification and anti-money laundering requirements.
• Game Providers: Aggregated, non-personally-identifiable session data may be shared with zh887's game software providers for the purpose of game performance monitoring and RNG certification.
• Legal & Regulatory Authorities: zh887 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or to protect the rights and safety of zh887 and its players.
• Professional Advisers: Lawyers, auditors, and compliance consultants acting under strict confidentiality obligations may access limited personal data where necessary for their professional engagement with zh887.

07 International Data Transfers

zh887's primary platform infrastructure is hosted on secured servers. Some of zh887's service providers (such as game software providers and verification services) may operate infrastructure outside Pakistan. Where personal data is transferred to processors in other jurisdictions, zh887 ensures that appropriate safeguards are in place to maintain a standard of data protection equivalent to that applied within Pakistan.

Safeguards employed by zh887 for international transfers include contractual data processing agreements incorporating internationally recognised data protection clauses, and technical security controls ensuring data is encrypted throughout any cross-border transfer. zh887 will not transfer personal data to jurisdictions that lack adequate data protection frameworks without first implementing appropriate compensating safeguards.

08 Data Retention

zh887 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your active zh887 account relationship plus a post-closure period as required by anti-money laundering and gaming compliance regulations (typically 5–7 years).
• KYC Documents: Retained for a minimum of 5 years following account closure, in compliance with standard AML record-keeping requirements applicable to gaming platforms.
• Transaction Records: Retained for a minimum of 5 years following each transaction to satisfy financial audit and AML compliance obligations.
• Customer Support Communications: Retained for 3 years following the resolution of the relevant support interaction or dispute.
• Technical & Device Logs: Retained for up to 12 months for security monitoring and fraud investigation purposes, after which they are purged or anonymised.
• Marketing Consent Records: Retained until you withdraw consent plus 1 year to demonstrate compliance.

Following the expiry of applicable retention periods, zh887 will securely delete or irreversibly anonymise your personal data so that it can no longer be linked to your identity.

09 Security Measures

zh887 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and zh887's servers
• AES-256 encryption for sensitive data stored at rest on zh887's infrastructure
• Two-factor authentication (2FA) available on all zh887 player accounts
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis
• Continuous security monitoring and intrusion detection systems on zh887's servers
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Formal incident response procedures to detect, contain, and notify affected parties in the event of a data breach

10 Your Data Rights

As a zh887 player, you hold a number of rights in relation to your personal data. zh887 is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include:

To exercise any of the above rights, contact zh887's support team at [email protected] with the subject line "Data Rights Request". zh887 will acknowledge your request within 5 business days and provide a substantive response within 30 days. Identity verification may be required before processing your request.

11 Children & Minors

zh887's services are strictly intended for persons who are 21 years of age or older. zh887 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at registration and during the KYC process to enforce this requirement.

zh887 strongly encourages parents and guardians in Pakistan to use available parental control tools on shared devices to prevent minors from accessing online gambling platforms. The zh887 platform implements age gating at the point of registration, but parental supervision remains an important complementary safeguard.

12 Marketing Communications

zh887 may send you promotional communications about new games, betting markets, bonuses, and platform updates. We will only send you marketing communications where you have provided your explicit consent to receive them at the time of registration or through your zh887 account settings.

You can withdraw your marketing consent at any time by:

• Clicking the "unsubscribe" link in any zh887 marketing email
• Updating your communication preferences in the zh887 account settings panel
• Contacting zh887's support team at [email protected] with the subject line "Unsubscribe"

Withdrawal of marketing consent will not affect the delivery of transactional and account-related communications, which zh887 must send to you as part of the service (such as deposit confirmations, withdrawal notifications, and security alerts). These operational communications are sent on the basis of contract performance rather than consent.

13 Updates to This Privacy Policy

zh887 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable regulations, or platform services. When material changes are made to this Policy, zh887 will notify registered players by email to the address associated with their zh887 account, and/or by displaying a prominent notice on the zh887 platform for a minimum of 14 days following the update.

The "Last Updated" date at the top of this Policy indicates when the most recent revision took effect. We encourage you to review this Policy regularly. Your continued use of zh887 following publication of an updated Policy constitutes your acceptance of the revised terms, to the extent permitted by applicable law.

14 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or zh887's data practices, please contact our team using the following details:

• Email: [email protected] — Subject line: "Privacy Enquiry" or "Data Complaint"
• Live Chat: Available from your zh887 account dashboard, 24 hours a day, 7 days a week
• Response Time: Privacy enquiries acknowledged within 5 business days; substantive response within 30 days

zh887 is committed to resolving data-related complaints promptly and fairly. If you are not satisfied with zh887's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in the jurisdiction governing zh887's operations.